Why are Makuari Puzzles different from others?
Our puzzles are designed with love and care to develop high quality products that satisfy both your mind and your senses. Providing an unique experience and a serene escape from digital chaos.
How can I get a Makuari Puzzle?
For the moment Makuari Puzzles are only avaliable in Amazon USA .Link: https://www.amazon.com/s?k=MAKUARI
Do you offer costumer support?
Of course. Our clients are the most valuable thing we have. You can send us an email at [email protected], contact us through Whatsapp or fill out the form on this page.
Can I buy outside the USA?
Of course, you are welcometo do so. Amazon USA delivers all around the world.
What ages do you recommend your puzzles for?
We recommend our puzzles for adults and teens over 13 years, and for putting together as a family with kids 10 yrs old and up. Be warn you that puzzle pieces migth be a choking hazard for very small children and some parts are little and may have sharp points.
Why does my puzzle smell like burnt wood?
The puzzles are made by laser cutting, which leaves a burnt wood smell on the puzzle. It will dissipate over time! Although many people love it😊
Can the puzzles be glued?
We don’t recommend gluing our puzles. The colors and the brighness migth change. Also if you do, you will lost the opportunity to rebuild.
Can I return a puzzle?
At the momentit can only be done through Amazon
Why doesn’t my puzzle look the same color as the image I saw on my screen?
Phone and computer screens have built-in color profiles. In most cases, what you see on your computer screen will not necessarily be what you see when printed.
What is the quality of your puzzles?
Our puzzles are high quality! They are made from durable materials and precision cut to ensure an exceptional gaming experience.
How many pieces do your puzzles have?
We offer puzzles of various difficulties, from 100 to 1000 pieces. There are options for everyone, from beginners to experts!
How do I choose the right puzzle for me?
Consider the difficulty (number of pieces) and theme. Choose some thing that inspires or challenges you! Additionally, with each product, we provide a detailed description to help you make the best decision.
How long does it take to put together a puzzle?
Time may vary, but generally depends on size and complexity. Enjoy the process and take your time!
Do you offer discounts or promotions?
Yes, we regularly offer exciting discounts and promotions! Keep an eye on our social networks and subscribe to our newsletter so you don’t miss any special offers.
Can I customize a puzzle?
We do not currently offering customization, but we are always open to suggestions. Please tell us what you would like to see in the future! [email protected]
Do you ship internationally?
Yes, we ship our puzzles worldwide via Amazon! Be sure to review shipping options during checkout.
WARRANTY
What type of guarantee do you offer?
We don’t offer direct guarantees, but don’t worry! Your purchases through our Amazon store are backed by Amazon’s strong warranty policy. Also, we are always available through our phones and emails.
How does the warranty work?
Any issues related to quality, delivery or any other inconvenience you may experience with our puzzles will be handled efficiently by the Amazon customer service team. Simply contact Amazon directly for help and resolve any issues you may encounter.
What should I do if I have a problem with my order?
If you have any problems with your order, we recommend that you contact Amazon customer service directly. They are trained to address any issues you may have and will work with you to ensure a positive shopping experience.
Remember that your satisfaction is our top priority, and we trust that Amazon’s customer service team will do everything possible to ensure your complete satisfaction with your purchase.
Thank you for choosing our puzzles! If you have any additional questions, please do not hesitate to contact us.